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  Chief Executive's Review Security Services Cash Services Financial Review Our People Corporate Citizenship  
         
         
 
Investing in the workforce – we place great focus on attracting and retaining the right talent at all levels, to ensure the continued success of the organisation.

Our international spread requires great strength and depth in management to allow us to continue operating and growing throughout diverse markets. In addition to our award-winning international leadership development programme, we are investing in regional and country level employee development programmes around the world, such as:
 
> Asia Pacific – tailor-made programmes supporting competency development and reinforcing the G4S values have been introduced in China, Hong Kong, Taiwan and across the region.
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> Sub Saharan Africa – the region is launching an advancement programme for talented African managers in association with a premier South African business school.
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> UK – the cash services business is using an on-line learning portal to support continual personal development and assist managers at various levels to achieve recognised management qualifications.
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> Global Learning Portal – this portal facilitates the sharing of learning and expertise between businesses on a global basis. The group has many centres of excellence for operational, supervisory and management learning within G4S and these centres have provided materials for the portal. For example, Wackenhut in the US is acknowledged for the quality of training it provides for employees and our business in India is able to share many of its specialist programmes.
 
Programmes such as these ensure that we grow our talent from within local communities alongside an internationally mobile team of top managers, helping us to develop markets, create new businesses and operate consistently in often challenging circumstances. Succession planning at the most senior levels also ensures that our group can continue to lead the industry on a global scale, and helps build our reputation as the employer of choice in our industry.

At front line level too, we continue to invest in practical training programmes to help refine the skills and capability of our service delivery staff. Through the commitment of our international training community, we share best practice, training materials and approaches around the world, ensuring that our employees benefit from the most appropriate training to enable them to deliver a great service to our customers.

Raising standards – as one of the world’s largest private sector employers, we place great value on creating sustainable employment in diverse markets, thereby contributing to the communities in which our employees live.

Our success has brought with it the responsibility to lead employment practices wherever we operate, setting the standards to which other employers in our industry aspire.

We are committed to continually raising these already high standards and ensuring that the way we operate delivers both commercial returns and a positive result for our employees and their families.

This commitment to being a good employer means we also insist that new recruits have the necessary qualities to be trustworthy and reliable, helping safeguard the safety of their colleagues as well as our customers.

Rigorous pre- and post-employment screening practices are therefore embedded throughout our businesses, and we continue to work with governments and industry bodies to drive up standards in many countries around the world.

Employee representation – our drive to improve performance across the industry is aided by our positive relationships with trade unions and other employee representatives.

We are proud that we are able to work hand in hand with these bodies to positively influence the whole sector, as well as working together on employee relations programmes within G4S.

For example, in 2007 a number of key initiatives were launched at our European Works Council to ensure that we work collaboratively on the matters that can affect our staff most of all, such as training, health & safety and employee engagement.

Our commitment to building constructive relationships with union and other employee representatives is further demonstrated by our public commitment to the ILO Declaration on Fundamental Principles and Rights at Work. Thus, in accordance with local legislation and practice, we respect freedom of association and the right to collective bargaining, employment is freely chosen, with no use of forced or child labour, and we do not discriminate on the basis of gender, colour, ethnicity, culture, religion, sexual orientation or disability.

Across the group we engage in genuine and active social dialogue with a wide range of social partners, and have over 70 formal relationships currently in place with trade unions around the world. We are proud of our position as the most unionised private sector business in the UK and regularly negotiate new trade union agreements which are in the interest of our employees, our customers and our organisation.

In a people intensive business such as ours, having a motivated, capable workforce who are proud to work for G4S will continue to be one of our group’s aims. We have made great strides forward in these areas over recent years and will continue to build on the excellent people management practices which are in place across the group.
 
arrow WE ARE INVESTING
in regional and country level employee development programmes around the world.
   
arrow WE CONTINUE TO INVEST
in practical training programmes to help refine the skills and capability of our service delivery staff.
   
arrow AS ONE OF THE WORLDS largest private sector employers, we place great value on creating sustainable employment in diverse markets.
   
arrow RIGOROUS PRE- AND POST- EMPLOYMENT SCREENING practices are embedded.
   
arrow A NUMBER OF KEY INITIATIVES were launched at our European Works Council to ensure that we work cooperatively on the matters that can affect our staff most of all.
   
arrow ACROSS THE GROUP WE ENGAGE in genuine and active social dialogue with a wide range of social partners.
   
   
 
         
         
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